Customer support
For online purchases, review shipping at checkout. For facility, bulk or freight orders, our team will work through delivery requirements with you.
Add the available products and packs to your cart, then enter your delivery address at checkout to see the shipping options and charges available for your order. Review the total before paying.
If no shipping option appears for your address, contact Medorra before placing your order. Please do not assume a delivery date that has not been confirmed.
The delivery method depends on the products, quantity, weight, dimensions and destination. Oversized, heavy or hazardous products may require a separate freight quote.
Product availability and the shipping origin are confirmed for each order. Please contact us before arranging a pickup or visiting a facility.
Ask our team to confirm freight charges and the expected shipping schedule before purchase. Transit estimates depend on availability, destination and carrier arrangements.
For existing orders, include your order number when contacting us about tracking or delivery.
