Currency
All prices are in U.S. dollars.
Purchase guide
Ordering, start
to standing route.
Medorra sells by quote, not by cart, so pricing reflects your volume and delivery pattern. Here is exactly how an order moves from list to dock.
- 01
Build your list
Browse the catalog and note item codes, pack sizes, and case quantities. Every product page shows the pack configuration and list price where one is published.
- 02
Send a quote request
Submit the list with your delivery address, dock or lift-gate needs, and target date. Account pricing is set by volume and reorder frequency, so it is confirmed in writing rather than at checkout.
- 03
Review pricing and freight
We reply with unit and case pricing, lead time, and freight. Oversized, heavy, or hazardous items are quoted separately and passed through without markup.
- 04
Approve and receive
Approve the quote and we release the order. In-stock items ship within 24 hours on business days from the warehouse closest to you.
- 05
Set your reorder cadence
We keep your item codes on file so repeat orders reference the same products every cycle. Standing schedules are available for weekly or monthly routes.
Payment
Accepted payment methods
Cards
Visa, Mastercard, American Express, Discover.Business terms
ACH, company check, and net terms on approved accounts.Taxes
Applied by destination; resale certificates accepted.Questions
Before you order
Do I need an account to get pricing?
Yes. Sign in or create a Medorra account before submitting a quote request. You can browse the catalog and product specifications without an account.
Is there a minimum order?
Most chemicals and disposables ship by the case or pail. There is no hard minimum, but orders over $200 of standard-size, non-hazardous product ship free within the contiguous United States.
Can I order a single case to trial a product?
Yes. Trial quantities are encouraged before you commit a full route to a new formula. Note it on the request and we will quote a single case.
How are hazardous items handled?
Hazardous and freight-only products are flagged before purchase and quoted by the freight carrier based on weight, size, delivery method, and destination.
What if something arrives damaged?
Notify us within 7 days and we will arrange a replacement or refund. See the return policy for full details and RMA requirements.
Do you ship outside the U.S.?
Yes, with approval. Broker fees, duties, and taxes are not included in listed prices and are always explained and approved before they are applied.